Barclays. customers face second day of issues after major IT outage


Watchmore

Barclays customers continue to experience significant banking disruptions on Saturday, February 1st, 2025, following a major IT outage that began on January 31st. Key Issues:

  • Customers remain locked out of their accounts nearly 24 hours after the initial outage
  • Many unable to access funds, make payments, or check balances
  • Outage occurred on January payday, severely impacting customers' financial transactions
Customer Impact:

  • Hundreds of customers reporting interrupted services and missing funds
  • Some customers unable to purchase essential items like food and milk
  • Down Detector shows widespread service interruptions
Barclays has apologized and stated, "We will ensure that no customer is left out of pocket." The bank warned customers that they may see outdated balances and that payments might not show correctly.

The ongoing technical issues have left many customers frustrated and financially vulnerable, with some unable to access their money for nearly a full day.

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