Thousands of customers affected by outages across Three network in UK


                                                                        Watchlive

Three UK is experiencing a widespread network outage affecting thousands of customers across the United Kingdom. The disruption began around 1:05 pm GMT on January 23, 2025, with over 30,000 users reporting issues primarily related to voice call services

Key Outage Details

  • Voice calls are largely impacted
  • Data services and emergency 999 calls remain operational
  • Affecting Three UK and related networks like Smarty and ID Mobile
  • Over 30,000 customer reports on Downdetector
Three UK has acknowledged the issue, stating: "We're aware of an issue affecting a small percentage of voice services, our team are working hard to fix this as soon as possible."The outage is significant given Three UK's customer base of approximately 11 million users, with complaints coming from across the United Kingdom. The company continues to work on resolving the network disruption and has apologized for the inconvenience.

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